Returns & Warranty Policy

Updated 03.15.2023

Adoorn Lifetime Warranty

Adoorn LLC warrants that the products sold to be free of defects in materials and workmanship and to be in perfect working order at the time of purchase. Adoorn offers a free Limited Lifetime Warranty on Adoorn products with proof of purchase to the original owner.

The Lifetime Warranty covers manufacturing defects and any failure of moving parts under normal use. If the product should become defective for these reasons during your ownership, Adoorn will replace the product once it is returned to Adoorn.

This Lifetime Warranty does not apply to any damage caused by modification, accident, abuse or misuse of the product. This Lifetime Warranty does not apply to the finish, paint, rust or improper installation. We will evaluate each Warranty claim on a case by case basis, so please contact us at hello@adoorn.com if you have any questions or concerns about your Adoorn product.

There are no other warranties other than those expressly set forth within. Product shipping to Adoorn must be in the original shipping carton with freight prepaid.

30 Day Return Policy

If you are not completely satisfied with your order for any reason, you may return the items within 30 days from the date of invoice for a full refund (excluding shipping and handling charges and any applicable restocking fees). Please email us at hello@adoorn.com for a return authorization number. A copy of the packing slip or original receipt must accompany all returns.

We reserve the right not to accept returns that do not have a return authorization number or are not accompanied by packing slip or original receipt.

I received the wrong product, how can I return it?

Please email us at hello@adoorn.com with your order number, a picture of the incorrect item(s) you received and packing slip. We will get back to you asap!